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Ramblings by Jaya Jha

Saturday, September 03, 2005

What does Infy do with people on bench?

Okay - I have no first hand experience, but I have almost heard "horror-stories" (there is a reason, it is in quote - do not take it too literally) about them. Is it that they really have no work to do. From what I hear, it is true. The idea apparently is that a company like Infy needs to have trained people ready, in case a project comes in. They can not bid for a project saying they *will* hire and train people. They have to *have* people. Fine, understood! But is that not frustrating for people on bench? Why not have something for them to do? Why not allow them to pursue a project of their own choice? Even if they have to be moved to a project in between, it does not harm anything the company is formally pursuing. While benefits could always come out of it. Who knows we could have something as good as GMail from Infy someday!

Or is it that it does not want it's employees to get too smart?

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18 Comments:

  • At Mon Sep 05, 12:22:00 AM 2005, Blogger pango said…

    Just using some management jaargons over here :)
    Infy and other service driven companies are more of a process driven companies.
    They want to achieve high CMM, SECMM, ISO levels. These levels are the selling points
    for these companies. It's essentially like a car assembly plant where people are just
    fitting in codes,instead of car parts.
    In such a scenario, why do they need people to innovate, or even think?
    Infy is slowly becoming a factory, rather than a company.
    Unfortunately, or fortunately, this is the strength of Indian s/w industry.

     
  • At Tue Sep 06, 08:05:00 PM 2005, Blogger Lakshmi Kumar said…

    There are always few restrictions for companies or say the things for which company is made. The company working in software industry does its best to get the project from the clients and how they get it is another hard working procedure in which so many management people from renowned institutions hired by that company utilizes his or her skills and does so much hard work, influencing so many people, making strategy, facing so many hurdles and then finally after this the company gets the project. Once the company gets the project every thing gets fixed like dead line, way of working, server, operating system, speed, efficient algorithm .. everything. In this situation company can not even think of such beautiful and innovative ideas other than that project undertaken. People working as a software developer should also think about the difficulties of the company and must appreciate the management people working for getting the project and accordingly work with enthusiasm and should not expect such innovative ideas during the project but in the mean time when there is no project in hand, as nicely commented by Jaya the company staff should make some innovative idea which can be implemented in the free time and company should also cooperate with them and provide facilities for developing them.

     
  • At Wed Sep 07, 03:44:00 PM 2005, Anonymous Anonymous said…

    Jaya donot judge people by your own standards... there are some people who are so lazy that they are perfectly happy not doing anything.
    And as for others they move out of Infy ASAP.

     
  • At Wed Sep 07, 11:34:00 PM 2005, Blogger Lakshmi Kumar said…

    Well, this comment posted by jaya was utilizing efficiently the vacant time when employees don’t have any project in hand. It is not concerned with the judging of a particular kind of employees. There are so many people who left Infy because they got offer from some other company giving high salary.

     
  • At Fri Sep 09, 12:07:00 PM 2005, Blogger MadHat said…

    Lakshmi, quite frankly, it is the failure of the management when there is no project for people to be assigned to. Because, even if people are sitting on the bench, the company has to pay them and that is a revenue loss. And no company likes that. Also, just because a person has graduated from IIM doesnt him/her a great manager (Similarly, all IITians are not great engineers). Looking at your comments, I have to say that you obviously have never worked in a company.

    Of course, there is no way for the company to start innovative projects as Jaya suggests as they are never sure when a new project would get assigned to them and they would have to leave the innovative project because of the very fact that such projects are long term investments and are risky ventures, which the services industry seek to avoid. Plus, no project would succeed if there is excessive flux of people working on it.
    And there are other reasons too which I suppose might not be appropriate...

     
  • At Sat Sep 10, 01:41:00 AM 2005, Blogger Lakshmi Kumar said…

    I don’t think so. There are many companies who appoint their employees on the project basis where Infosys appoint on regular basis. This company is giving preference and value to their employees (this is other thing that they are paying less and that’s why many people left the job just after completing the training or may be in between). On this ground I feel happy to say that Infosys has good management and work ethics. I guess you have misconception about IIM. They do not make Managers rather they carve people who have extraordinary managerial skills. I have a good suggestion for you, better you regularly read news paper related to business then you will have an idea how these people are doing good in India and Abroad and about IIT, I just want to tell you that unfortunately the chairman of Infosys Mr. Narayana Murthi is also from IIT. I hope this much clarification is enough for you if you are not fool enough to not to understand it.

    Regarding Suggestion given by Jaya, as I have written in my earlier comment, it was about how to utilize the free time when employees do not have project in hand. I am completely disagree with you that innovative project will effect if some paid project comes which is assigned by the company, they can always resume them after completing the project.

     
  • At Sat Sep 10, 05:23:00 PM 2005, Blogger MadHat said…

    Quite frankly, if you think IT companies give a lot of thought for their employees, you are living in a dream. Are you working in Infy, by any chance?
    These days, the policy of IT companies is to hire when required and fire when not required. No company gives out jobs like our good, old sarkari naukri (except for some).
    right now, the IT industry is on a high (again) and people are not facing the problems they faced with companies during the downtime, which was just a few years ago. People's (even IITians) appointments were put on hold indefinitely (yes, even in your great infy) and people had real trouble finding a job. Why? Simply because the companies cannot sustain paying employess without projects/work for them to do and remember, services industry projects are billed by the hour. Is it the company's fault? I would say that it was wrong for them to hire people and not give them the joining letters.

    As far as IIMs are concerned, I do not think they produce great managers. They do take in brilliant people and impart them some knowledge and skills. But seriouly, no institute can really teach you to be a manager. It is something that needs some common sense and experience.

    Yes, there are people like Narayan Murthy who have come a long way and done a great deal. But consider this, IITs produce nearly 4000 graduates every year and that is not counting the MTechs. Even if you consider the last forty year, that number is 100,000 (considering that there were fewer people getting out of IITs before). How many of these 100,000 are Narayan Murthys or have done significant contribution in any field? There are definitely quite a few who have but not _all_ (or for that matter, a significant number in comparison to that 100,000). See my point?

    It is appalling that people do not get projects in services industry and are forced to sit on the bench... You always learn more when you are working on a real project. So, if you are on the bench waiting for a project to come by, you are not learning much and by the end of a year, you are rusty and are robbed of "experience". Thats what usually happens with people (usually, freshers or people with little IT exp) working in Infy. Not good for the employees, I am afraid.

     
  • At Sat Sep 10, 05:23:00 PM 2005, Blogger MadHat said…

    This comment has been removed by a blog administrator.

     
  • At Sat Sep 10, 07:32:00 PM 2005, Blogger Lakshmi Kumar said…

    First thing is that I am not working in Infy and I also don’t have any similar plans to join this company. See, every company has certain limitations and is also applicable for Infosys. You can not blame any company working phenomena based on the overall problems India have. There is so much unemployment in India but the selection for Job of any company is independent of this. They will select only that much which is required by that company. Suppose if a company require 10 people then he will select only 10 people. He is not going to select 100 people only because there is so much unemployment. Got my point? This is applicable every where.

    Regarding the Infosys founder Mr. Murthy according to you who come a long way. It’s very very easy to give example of persons who have done so much great in his life, but do you know the kind of difficulties he faced in his life. One day that guy had not enough money to start a company and took around 250 USD from his wife to do so. Then with so much rigorous work and difficulties he came to this position. You will feel very enjoying of giving his example. I guess you work in a company and just want to relax after your job time. Every body wants this relaxation, in today’s world no one wants to make their life so much hard for others. Will you? Ok let’s start our life from here. I am final year Electrical Engineering Student from IIT Kanpur and going to graduate in December. After that I have absolutely no interest to do any Job rather I want to work hard to start my own company. I will not see much relaxation about myself if you can help me or work parallel with me. I have very good business plan to work it out. In this I need 10 Lakh rupees. Chalo, you help me out and I am ready to take the risk in my life. Do you have Guts for this? I guess absolutely not. So Mr. It is extremely easy to finger on others but what you see about yourself first is important.

    Again you have given a number 4000 Graduates from IIT not including MIT every year, if all of them will start a new company then what will happen, surely number of successful companies will increase say 100 and then what will happen to rest 3900 IIT Graduates every year. Do you think it is logical? Are you able to bear the losses of the rest Guys. So if they are doing a good job in various companies then what is wrong in this. They are helping at least one family to live happily and this small small happiness comes together makes a large and contributing if you see the IIT Community as a whole. That’s why they are called pride of the nation.

    I believe in reality and what we see in front of me. I don’t believe in the things which I haven’t seen earlier. I had a talk with Jaya Jha and I got impressed by her. So I again have a suggestion for you, why don’t you meet any IIM guy and then they will give you an idea about what is IIM? I have already told you IIM don’t make Manager rather they carve people who have extraordinary managerial skills, which is true.

    Let’s come on the topic. I guess you absolutely don’t understand on what topic you are writing. When employees don’t have any project in hand then they will just sit on the bench coming on the time and giving attendance. Instead of doing this it’s better to do some innovative project as suggested by jaya like something similar to Google talk or may be any thing. Who knows some day this project will get so much demand in the market which may also lead to some more employment and hence solving may be on negligible scale, problems of today’s unemployment.

     
  • At Sun Sep 11, 02:24:00 AM 2005, Blogger Braveheart said…

    Well, Infy or something else, the situation is much the same in all the services companies. Infy is just a shade better than many others in terms of its forsightedness for their own cause. A very effective business strategy is what they have and their bench strength is what gives them considerable advantange.

    Coming to the other side of the table, well, some employees don't care a bit as they want to prepare for CAT and things like that. So precisely, more often than not, the ones on the bench are very often the ones who want to be on the bench. The others, however large in number have to keep pushing hard to get projects. In some time, the reluctant ones make way for them. So the system takes care of itself.

    Coming to your suggestion, my company creates a facade of the same implementation and often does more injustice than Infy as their 'Internal Projects' are either too stupid or almost non-existent. The point is, the services sector doesn't have much scope for what you see as a solution. Rest is up to the Managers of the future though :D

    -- Akshaya

     
  • At Sun Sep 11, 11:12:00 AM 2005, Blogger Lakshmi Kumar said…

    True, at least they are thinking innovatively. Only thing is that either the employees are not taking much interest or planning is not perfect. So I hope if they do it with their interest it may help more. There are also some limitations as you said the service companies don’t have much scope, these things also effects.

    :)

     
  • At Wed Sep 14, 06:30:00 AM 2005, Blogger Jaya said…

    Just came back from vacations - and to sum up my reaction "Give-up - a total give-up. I do not have anything to say!!"

     
  • At Thu Sep 15, 12:43:00 PM 2005, Blogger Lakshmi Kumar said…

    Jaya, Welcome back! I hope it was a nice vacation and you spent lots of time with sweet kids. There is some good news which I would like to tell you.

    $ 1 /- Today is 15th September. My family and many of my good friends are very happy because today is my birthday. I feel also in the similar way. There is more interesting thing and that is about my name Lakshmi. I do not remember that time when I was kid but as the people of my family say the story of my name. It is a small village in Sitamadhi District. When I landed on this place called earth, that year there was absolutely no raining in the village. The most favorite crop of the villagers is Paddy and it requires lots of water. Due to unability of the rain the villagers became very depressed. People were getting afraid of thinking about their situation after few months but you know from the moment I entered into this world the raining started heavily. Then people became happy and that year villagers were able to grow more crops than they expected. After seeing these things one villager suggested my family to name me as Lakshmi (the one who gives happiness, Prosperity and Money) and from that time people call me with my name Lakshmi.

    $ 2 /- I have got an offer from some of the relatives in Canada to work with them. My graduation is completing in December 2005 so I will be able to think about it only after this December.

    $ 3 /- I am trying with small stuffs with the friends and other resources near me which is absolutely not affecting my study and it is working positively. I hope before leaving from IITK I will have sufficient resources to start my own company working in engineering field. With the god grace and my hard works if it works then I will not have to leave this beautiful place and to go to somewhere else. I will feel happy if some time you also help me out while making some business plan or also at some other place.

    $ 4 /- Also trying to improve my internal powers which may help me sometime in the life and if not then at least filling confidence inside me.

    These things are not related to the topic of this blog. I just wanted to tell these things to you. Okay. :)

     
  • At Thu Sep 15, 06:04:00 PM 2005, Blogger Jaya said…

    Laxmi: This is not at all okay. I think you need to see a doctor for your mental condition.

    Listen, firstly I have no interest in knowing all that you are telling me. Next writing this as a comment on the blog (or any public forum) is a sure sign of insanity.

    I have told this to you earlier and I am repeating. Stop writing comments on my blog. From now on - all you comments will be deleted without my even reading them. Do not waste your and others' time.

     
  • At Thu Sep 15, 08:10:00 PM 2005, Blogger MadHat said…

    ROFL

     
  • At Thu Sep 15, 09:51:00 PM 2005, Anonymous Anonymous said…

    Lakshmi, take it as a challenge. If you succeed this world will be with you—

     
  • At Thu Sep 15, 09:52:00 PM 2005, Blogger Deepak said…

    I am really impressed by Lakshmi. What I liked is this guy is his confidence. Lakshmi if you need any help I am with you. Just think innovatively and work on that. Good Luck!

     
  • At Thu Sep 15, 10:11:00 PM 2005, Anonymous Anonymous said…

    First time I met a real guy. Lakshmi just go on with your mission. I am 100% sure you can make a place in every ones heart, even if it is made of very hard stones…….

     

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